September 17, 2022
How safe/secure is our net banking a/c?
We have put in place the highest security standards such as: Two Factor Authentication for transactions High End Encryption and Device Authentication.
September 17, 2022
What is the transaction cut off time for an EFT/RTGS?
RTGS cut off time is 2pm (EAT) on a working day. Any transaction done after the cut off will be processed during the next working day. EFT cut off time for same day processing is 4 pm (EAT) on a working day. Bulk Payments cut off time is 4 pm (EAT) on a working day.
September 17, 2022
What are the requirements for signing up on internet and mobile banking?
To register for the service, one must have an existing account with the Bank. And follow the following steps: Using the link https://creditbank.co.ke/ select ‘Register a new individual user’ Enter the valid account number and registered mobile number Enter the One Time Password (OTP) sent to the mobile number Enter your preferred username and set […]
September 17, 2022
When will I receive my account statement?
You will get your Free periodic E-Statements (on request).