Terms of Use

Terms & Conditions Governing Account Operations at Credit Bank PLC

This document or page contains relevant information as to how we (Credit Bank PLC) protect your private information gathered during navigation of our website (https://creditbank.co.ke). We explain how this may happen, what we will do with any potentially private data and how you can get in contact should you have any concerns.
Personally Identifiable Information Collected

Personal identifiable information is information that allows you to be identified as a particular person, such as your name, your address or phone number.

We collect certain types of personal information including but not limited to when you purchase a product, request for quotation, register for an event, a webcast or a newsletter. This information may include but not limited to:

  • your name
  • your title
  • your address
  • your phone number
  • your email address
  • your payment method

Information we collect such as this will not be given or sold to third parties unless we have specifically obtained your permission beforehand.

Cookies & Web Beacons

Credit Bank PLC uses cookies on its website and uses this data to improve future user experience.

What We Do With Personally Identifiable Data

Personally identifiable information you provide may be used to:

  • Send you something you’ve requested, such as a quotation
  • Send you information from Credit Bank PLC that we think you’ll be interested in
  • Target advertising based on your interests, if you’ve provided those
Sharing Your Information with Advertisers, Sponsors & Others

We DO NOT aggregate information and disclose it to advertisers and other third parties for marketing, promotional, and other purposes.


We may buy or sell a company or property. If we sell a business, we may transfer some or all of your information as a part of the sale so that you will continue to receive the service being provided to you or for other business purposes.

Policy Changes, Questions & Comments

We’ll post changes to this policy on this page. You can get in touch with us in case of any queries.