A few years back, we sat down to rethink our strategy. A strategy that would bring about transformation to the bank as well as the to those we serve. The greater challenge was defining who we serve as a Bank. The banking industry was yet to experience the sweeping changes effected in 2017 courtesy of […]

Corporate Social Responsibility acknowledges the fact that organisations do not exist in bubbles. Giving back to the society in which the company operates is part of what organisations should do to be part of it (the society). The 2019 edition of the Think Business Awards acknowledged Credit Bank as the 2nd Runners Up in Sustainable Corporate Social […]

We previously intimated that with excellence, size does not matter. Commitment to excellence is what matters and since being awarded for this excellence by KBA, we did not reset on our laurels. Instead, we took it as an impetus to improve further in our customer service delivery. Thus, for the second year in a row, KBA, through […]

Amid 2020’s challenges, new opportunities have arisen that have pushed the innovation barrier to the next level. Credit Bank has traditionally had innovation as one of its core guiding values. To this end, part of the Bank’s strategy over the years has been to push innovation barriers that help increase financial access and solutions. This has […]

Keeping you at the heart of what we do drives our ethos. It is for this reason we were recognised by Think Business 2021 as the Best Bank in Customer Satisfaction in our category. Striving to serve you drives us. The 2020 KBA Customer Satisfaction Survey also ranked us the Best in our Category for […]

The impact of financing on climate change plays a huge role in safeguarding the planet for future generations. At Credit Bank, we are committed to financing green and/or energy efficient initiatives. This commitment has earned us recognition for the third year in a row by Kenya Association of Manufacturers Energy Award. We were first runners […]

Banking today has been influenced greatly by fintech solutions. The reverse could also be said to be true whereby banks like Credit Bank have been at the forefront of digital innovation thus influencing fintech solutions. Either way, technology has made financial solutions accessible to a multitude of people previously unable to access them.  Accessibility of […]

Dedication and commitment to SMEs has been part of our growth story at Credit Bank. Solutions such as Trade Finance, eHub, and Konnect Banking have given financial access to small and growing businesses all over the country. We work extensively to transform the economic welfare of our people through innovative financial solutions.   Why SMEs? SMEs play a critical role in the Kenyan […]

As an institution, we have been on a mission to transform the financial industry landscape through relevant and innovative financial solutions. Throughout the years, our solutions have positively impacted the economic welfare of our customers and empowered businesses to achieve their goals. With a focus on financial inclusivity, our campaign: Elev8Her, was recently recognized by […]