Please ensure Javascript is enabled for purposes of website accessibility At the Heart of SMEs & at the Forefront of Digital Banking Innovation - Credit Bank PLC

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Amid 2020’s challenges, new opportunities have arisen that have pushed the innovation barrier to the next level. Credit Bank has traditionally had innovation as one of its core guiding values. To this end, part of the Bank’s strategy over the years has been to push innovation barriers that help increase financial access and solutions. This has been the backbone of our success. We pride ourselves in being able to tie up a transaction end to end for the client giving the customer’s peace of mind to do more businesses.  

eHub has been at the forefront of empowering entrepreneurs to grow and manage profitable businesses. At eHub, SMEs take advantage of non-financial support through learning and skills development from business experts, one–on–one coaching forums for our members and peer–to–peer learning sessions that allows entrepreneurs to learn from each other. eHub is all about providing strategic advice, investment readiness, mentorship support, capacity building, business support services, knowledge sharing and market linkages for SMEs. Using this approach, we can prepare SMEs for financial support that allows them to scale their businesses. This 360° approach has earned us recognition by the International Business Magazine Awards as the Best SME Bank in Kenya

Further, the magazine has recognised Credit Bank as the Best Mobile Banking Provider. Riding on the backbone of our core values is innovating to increase financial access for our customers. Our innovation further focuses on using the 360° approach where we provide financial access through a variety of platforms including mobile banking. 

CB Konnect, our mobile banking solution, has empowered our customers with a variety of solutions with even more in the pipeline. Access to CB Konnect can be gained through Play Store (Android), App Store (iPhone) or USSD by dialling *669#. This ensures access to our financial solutions from feature phones to smart phones. The financial solutions available here include but not limited to: 

  • Cutting-edge solutions such as the M-Pesa Business to Business solutions that allows customers to transfer funds directly from Bank Account to Buy Goods Till Number or Transfer funds directly from Bank Account to PayBill 
  • Float Management Solution which includes transferring funds directly from Bank Account to Agent Float 
  • Integration of PayBill and Till Number deposits directly and instantly to your account though Konnect2Bank 
  • Integration with PesaLink which now allows for bulk payments for corporate customers 
  • Account balance enquiries, funds transfers (EFT, RTGS, Mobile Wallet), utility bill payments (Kenya Power, Nairobi Water, DSTV, Zuku, GoTv, JTL, Postpaid, Airtime) and so much more 

All the above solutions are offered while giving you real-time notifications of your transactions. Further, applications such as loansinsurance and trade finance solutions can be made through CB Konnect. Our 24/7 Contact Centre has also been availed to support you in case of any challenges. Fraud Detection and Prevention Measures put in place by the Bank give you peace of mind while banking on the go

To remain the best in our service to SMEs and customers in general, Credit Bank remains committed to one goal i.e. empowering our people with accessible financial solutions in a friendly way. This includes providing digital banking solutions accessible through any platform. We endeavour to remain the Best SME Bank and further enrich our digital banking experience to offer fast, friendly, and flexible financial solutions to all our customers. 

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More Options

Empowering you to grow takes a special place at the heart of our operations. elev8HER is designed just for you and offers more than just financial solutions. We seek to be the friend you can bank on for your growth. Join elev8HER today and get exclusive access to:

  • ~elev8HER Community – a chance to market your business to others
  • ~elev8HER Health – activities such as walks, free check-ups and more
  • ~elev8HER Newsletter – with business insights and features a client each month
  • ~elev8HER Visa Debit Card – a card just for you
  • ~elev8HER Site – this comes with learning modules and expert opinions on various matters
  • ~elev8HER Café – features business moguls to learn engage and prosper

 

Insurance Options

HER Car Insurance

 

With elev8HER, we have curated our motor vehicle insurance options just for you. We have the following options:

  • ~HER Private Motor Vehicle Cover – this covers all vehicles used for personal, social and pleasure purposes.
  • ~HER Commercial Vehicles – this cover is for all vehicles used in the line of doing business.

This insurance cover indemnifies you in respect of accidental damage including collision, fire, theft of the vehicle and third party liabilities.

 

HER Business Insurance

 

This is a comprehensive insurance that covers your property against any accidental and unforeseen loss or damage. It offers a wide range of unique benefits depending on your needs. The following policies are available under this class among others:

  • ~Fire and Allied Perils (Burning flame, explosion, impact, flood, malicious Damage)
  • ~Burglary policy including holdup
  • ~Cash in transit/Goods in transit
  • ~Home Insurance (Domestic Package) – Sections A,B,C,D, E & F
  • ~All risks
  • ~Fidelity Guarantee policy
  • ~CAR
  • ~WIBA

 

HER Health Cover

 

This cover is suitable for you and your employees. You can now have peace of mind together with your employees with our medical cover. Credit Afya Health product is designed for both individuals and SMEs and offers the following:

  • ~Inpatient and outpatient cover
  • ~Various memberships for free – Mums Club, Senior Club, Maisha Fit among others
  • ~Terms and condition will vary for different clients and different requirement.

 

HER Travel Insurance

 

Travelling the world? This cover is for you if you are travelling for leisure or business and offers you the following:

  • ~Emergency Medical and related expenses
  • ~Loss of Baggage
  • ~Travel inconveniences
  • ~Personal accident

The cost of this cover is normally dependent on number of days of travel, country of destination, country of destination, your age and type of visit.

eHub

eHub is a platform designed to enable your small and medium sized enterprise (SMEs) scale and become competitive across industries. eHub provides a platform for you to network, learn and do business. Non-financial service package include access to e-hub for free/discounted rates:

  • ~Access to eHub Accelerator programs
  • ~Access to eHub Circles
  • ~Access to eHub Mentors
  • ~Access to eHub Masterclass
  • ~Access to eHub One on one coaching sessions
  • ~Women Café – monthly talks on pertinent issues affecting women in business and women in general

Learn more here.

 

Financing Options

HER Business Loan

If you have run a small and growing enterprise for at least three years, this term loan is designed to meet your financing needs.

What You Get
  • ~Access loan value of up to KES 10 million
  • ~Preferential interest rate
  • ~Last two months interest rebate upon full redemption of loan and consistent repayment with no incidence of arrears.
  • ~Access to other elev8HER products such as insurance packages with discounted premiums, and non-financial service package including access to eHub for free

 

HER Start-Off Loan

 

If you have run a micro and small enterprise between one and three years, this term loan is designed to meet your financing needs.

 

What You Get

 

  • ~Access loan value of up to KES 3 million
  • ~Preferential interest rate
  • ~An unsecured option is available
  • ~Last two months interest rebate upon full redemption of loan and consistent repayment with no incidence of arrears.
  • ~Access to other elev8HER products such as insurance packages with discounted premiums, and non-financial service package including access to eHub for free

 

HER Trade Loan

 

Sometimes cashflows are tight. This solution is meant to ease your cash operations in the short term. Access this financing with your LPO/LSO contracts. Open an elev8HER account for business transactions to build your business banking record.

 

What You Get

 

  • ~Get up to 70% cash value on your LSO/LPO contracts
  • ~If you have an invoice yet to be paid, our Invoice Discounting offers up to 70% cash value
  • ~Access training and coaching through eHub and other non-financial services .
  • ~Access to other elev8HER products such as insurance packages with discounted premiums, and non-financial service package including access to eHub for free as above

 

Her Digital Loan (Women Pre-Approved Cash Loan)

 

Need quick cash? CB Konnect, our mobile banking app, gives you access to quick loans based on your transaction history with no security required.

 

What You Get

 

  • ~No collateral required
  • ~Access to other elev8HER products such as insurance packages with discounted premiums, and non-financial service package including access to eHub for free as above
Account Options

HER Personal Account features:

  • ~No Monthly Charges 
  • ~Minimum operating balance Kshs. 2000
  • ~Charges via Digital Channels apply

HER Business Account features:

  • ~Get unlimited access for a flat monthly fee of KES 500
  • ~No charges for Cheque Book

  • ~Access to a Visa Debit Card*

  • ~No minimum or operating balance
  • ~Charges via Digital Channels apply