Shop, dine, fuel and pay for services when travelling in over 150 countries as well as secure online shopping on ecommerce websites.
It is now convenient to load your card with any currency with options such as M-Pesa, Mobile Banking, and Over the Counter.
Enjoy the option of local currency or multiple international currencies on the classic and platinum cards respectively.
The prepaid card gives you control over your spending limits as you can only use money you’ve loaded on the card.
Get peace of mind with added security features such as Chip and PIN, and One Time Password for approving each transaction.
Get debit SMS alerts, manage your card via our online portal e.g. view your transactions, and activate use of virtual cards.
The Konnect Prepaid Card is an excellent alternative banking card that allows you to load money into the card to conveniently and securely carry out monetary transactions at any ATM, POS Machine, or e-commerce website. It is a payment option for customers who do not necessarily have bank accounts and rely on cash to make payments.
No, the card is available to both Credit Bank account holders and non-Credit Bank account holders.
Through the banks website or by visiting any of our branches countrywide.
The application fee for Classic Cards is KES 500 and KES 1,000 for Platinum Cards. These fees are subject to current excise duty rates.
The card is processed within 48 hours of application.
Yes, you must have a valid passport and a current work permit.
Yes. The card is Visa branded and can be used in more than 200 countries worldwide.
Yes, any Visa branded ATM.
You will be required to apply for a replacement card from any Credit Bank branch countrywide.
Upon issuance of a new card, the balance is automatically transferred to the new card.
The Konnect Prepaid Card can be managed on the online customer portal by clicking here
PIN change can be done at any Credit Bank Branch or ATM.
Yes, you can be reset if you still remember your current PIN. Call our contact center.
You will need the account number of your card.
Log in here to our Online Prepaid Customer Portal to access your account number or call our 24/7 Contact Centre 0709072000
Within 5-10 minutes
Yes, the minimum is KES 100 to activate the card.
The maximum amount is KES 500,000 per day.
Yes, for platinum cards, you can load Euros, Pounds and Dollars directly to the wallets.
The transaction will be allowed on the specific currency.
The transaction will be paid through the KES wallet if the funds are sufficient.
Yes, but the currencies will have to be converted to the currency you have set as default.
The web portal provides customers with an easy way for cardholders to view their transactions. The interface offers a quick way to register oneself via internet access. The Customer Web Portal gives the following functionality: