Head of Operations & IT
Mr. Muigai has extensive experience and knowledge in IT Management, Innovations and Banking Operations having previously held various management positions at KCB and NIC banks. Prior to joining Credit Bank, he was heading Innovations and Commercialization at NIC Bank Group.
A graduate of Kenyatta University, Mr. Muigai holds a B Sc. in Telecommunications and Information Technology and an M Sc. in Data Communications from KCA University.
In his current role James is driving efficiency through process re-engineering, automation and innovation while ensuring controls and compliance.