In the past decade, mobile banking services have greatly gained popularity with Kenyans. What was once a convenience that was only afforded by Kenya’s middle class and most affluent can now be enjoyed even in the rural areas because of the affordability of mobile phones and smartphones.
While convenience and ease of access are the major benefits of mobile banking for consumers, it also presents great advantages to the banking industry particularly through increased efficiency, providing nationwide instead of regional services, improved access to products and services and building new relationships.
For Credit Bank, mobile banking is no longer a niche service that it was a decade ago or even five years ago. This is especially so as the mobile phone market becomes more sophisticated. This has given us the opportunity to provide better banking services. It has put us in the position to improve our customer service, because our customers can now access our services without having to try and fit their schedules into our banking hours.
Credit Bank’s mobile banking services are available for your convenience. In order to access this service, simply email or call our customer service representatives or visit any of our branches countrywide. On activation, you’ll get two alternatives to access your bank account via mobile phone:
- By dialling *669# and following the prompts
- By downloading the Credit Bank Mobile Connect App
This will allow you to log on to your account through your cell phone and make transfers, pay bills and check your account balance. For example, through our mobile banking service, you can check your account balance, make a standing order request, download a mini statement, make international and internal fund transfers, make KRA payments, make mobile money transfers to or from your phone, pay utilities such as KPLC (both prepaid and post-paid), Nairobi water, Zuku, DSTV, Go TV, Jamii Telkom, Access @Home and so much more.
In addition to the above services, the Credit Bank app allows you to enjoy other tools such as the Cinema Guide, Updated Traffic Camera’s (don’t we all need to know the jam-packed roads before the journey starts), the Weather Forecast, a directory of important and lifesaving contacts, Bible and Quran access, Business tools with updated access to the NSE markets and so much more…You see, the Credit Bank app is much more than just business, it is also a lifestyle tool for your pocket. And what’s more, it works with any telecoms provider both locally and internationally.
Who wouldn’t want such a tool in their pocket? So, register today and enjoy these and so much more…