Keeping you at the heart of what we do drives our ethos. It is for this reason we were recognised by Think Business 2021 as the Best Bank in Customer Satisfaction in our category. Striving to serve you drives us. The 2020 KBA Customer Satisfaction Survey also ranked us the Best in our Category for Customer Responsiveness and Satisfactory Digital Experience. We continue to focus on improving our mobile banking and internet banking experience to offer you solutions accessible at any place and at any time.
We were also recognised as:
- Most Customer-Centric Bank (2nd Runner’s Up)
- Best Bank in Trade Financing (2nd Runner’s Up)
- Best Bank to Borrow From (3rd Runner’s Up)