In the past decade, mobile banking services have greatly gained popularity with Kenyans. What was once a convenience that was only afforded by Kenya’s middle class and most affluent can now be enjoyed even in the rural areas because of the affordability of mobile phones and smartphones.
While convenience and ease of access are the major benefits of mobile banking for consumers, it also presents great advantages to the banking industry particularly through increased efficiency, providing nationwide instead of regional services, improved access to products and services and building new relationships.
For Credit Bank, mobile banking is no longer a niche service that it was a decade ago or even five years ago. This is especially so as the mobile phone market becomes more sophisticated. This has given us the opportunity to provide better banking services. It has put us in the position to improve our customer service, because our customers can now access our services without having to try and fit their schedules into our banking hours.
Credit Bank’s mobile banking services are available for your convenience. In order to access this service, simply email or call our customer service representatives or visit any of our branches countrywide. If you already have an account with us, it is easy to activate by dialling *669# and following the prompts or downloading the CB Konnect mobile application on Google Play Store or Apple Appstore.
Our mobile banking solution allows you to make transfers, pay bills, check your account balance, make a standing order request, download a mini statement, make international and internal fund transfers, make KRA payments, make mobile money transfers to or from your phone, and so much more. Some of the utility bills you can pay for include KPLC (both prepaid and post-paid), Nairobi Water, Zuku, DSTV, GoTV, airtime, school fees and more.
Who wouldn’t want such a tool in their pocket? So, register today and enjoy these and so much more…