Award Winning
Bank
2009
Banking Survey Awards:Third Most Affordable Bank
2010
Banking Survey Awards:2nd Runners Up in Customer Satisfaction
2011
Banking Survey Awards:Third Best Bank in Recoverises
2017
Banking Survey Awards:Special Recognition Award in Trade Finance
2nd Runners Up Award for the Bank with the Lowest Charge for the SME Segment
2018
CFI.co:Best Commercial Bank Governance Team
Think Business Awards:Bank with Lowest Charges for SMEs
2nd Runners Up - Best Bank in SME Banking
2019
2018 KBA Customer Survey:Best in our Category in Providing Customer Focused Financial Solutions
Kenya Association of Manufacturers:Awarded us for Our Contribution to Sustainable Finance in Kenya
European Award:Best SME Partner
Best CEO
Think Business Awards:Best Bank in Tier III
2nd Runners Up in the Best Bank in SME Banking
2nd Runners Up in Sustainable Corporate Social Responsibility
2020
2019 KBA Customer Survey:Dignity & Respect and a Satisfactory Digital Experience
International Business Magazine Awards:Best SME Bank in Kenya 2020
Best Mobile Banking Provider 2020
2021
Think Business Awards:Best Bank in Customer Satisfaction
2nd Runner's Up Most Customer-Centric Bank
2nd Runner's Up Best Bank in Trade Financing
3rd Runner's Up Best Bank to Borrow From
KBA Customer Satisfaction Survey:Best in our Category for Customer Responsiveness and Satisfactory Digital Experience
Kenya Association of Manufacturers Energy Awards:Outstanding Achievement Towards Stimulating Real and Sustainable Economic Development Through Application of Best Practices in Policy, Governance and Sustainable Financing.
International Business Magazine Awards:Best SME Bank 2021
Best Digital Bank in Kenya